Terms and Conditions

Last Updated:October 15 2024

Welcome to Rings.com. Please read these Terms and Conditions ("Terms") carefully before using our website or services.

1. Acceptance of Terms

By accessing or using Rings.com, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of our website or to products and services available through our website or from Rings.com.

2. Changes to Terms

We reserve the right to change these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

3. Products and Services

3.1. Product Information: At Rings.com, we are committed to providing you with the most accurate and up-to-date product information possible. Our team works diligently to ensure that all product descriptions, images, and prices on our website are correct.

However, despite our best efforts, occasional errors or delays in updating information may occur. We encourage you to contact our customer service team if you have any questions or concerns about a product before making a purchase. If we discover any inaccuracies in pricing or product information, we reserve the right to correct them and will notify you of any changes that affect your order.

3.2. Availability: All items are subject to availability. We reserve the right to discontinue any product at any time.

3.3. Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or cancel any order if we suspect fraud, unauthorized activity, or violation of these Terms.

4. Ordering and Payment

4.1. Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

4.2. Payment: We accept various payment methods to provide you with convenient options for your purchase. These may include:

Credit Cards (Visa, MasterCard, American Express, Discover)
Debit Cards
PayPal
Apple Pay
Google Pay
Shop Pay
Bank transfers / ACH
Gift cards
Store credit

Please note that available payment methods may vary depending on your location and the specific product you're purchasing. By submitting your order, you represent and warrant that you are authorized to use the designated payment method and that you have sufficient funds to complete the transaction.

4.3. Taxes and Duties:

a) For Canadian Customers: As a Canadian-based company, we will collect and remit applicable sales taxes (such as GST, HST, or PST) based on the shipping address and in accordance with Canadian tax laws.

b) For International Customers (including U.S. customers): You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

c) General: You agree that you are solely responsible for all taxes, duties, and customs fees on any purchase as required by any country, state, territory, or any other governmental agency. Rings.com is not responsible for calculating, collecting, reporting, or remitting any tax, duty, or customs fee to any governmental agency outside of Canada unless specifically required by law.

5. Custom Orders

5.1. Custom-Designed Rings: For information regarding custom-designed rings, please refer to our Custom Order Policy. Custom orders are subject to specific terms, including non-refundable deposits and limited cancellation options.

5.2. Applicability: The terms outlined in our Custom Order Policy are in addition to these Terms and Conditions. In the event of any conflict between the Custom Order Policy and these Terms and Conditions regarding custom orders, the Custom Order Policy shall prevail.

6. Shipping and Returns

6.1. Shipping: We will make every effort to ship your order according to the estimated delivery times provided. However, we cannot guarantee exact delivery dates.

6.2. Returns: Please refer to our separate Return Policy for information on returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rings.com or its content suppliers and is protected by international copyright laws.

8. User Content and Custom Designs

8.1. General User Content: By posting, uploading, or submitting any content to our website (such as reviews, comments, or forum posts), you grant Rings.com a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media for the purposes of operating and improving our services.

8.2. Custom Design Submissions: For custom jewelry design requests, including but not limited to sketches, descriptions, or other design materials:

a) By submitting your design ideas or concepts to Rings.com, you acknowledge and agree that Rings.com will own all rights, title, and interest in the final design and the resulting jewelry piece.

b) You grant Rings.com the right to use, reproduce, modify, adapt, and create derivative works based on your submitted design ideas or concepts for the purpose of creating the custom piece and for any other purpose, including but not limited to marketing, portfolio display, and creating similar designs for other customers.

c) While Rings.com will own the rights to the final design, we respect the collaborative nature of the custom design process. We may, at our discretion, offer you the right of first refusal before creating similar designs for other customers.

d) Rings.com may showcase the final product in our portfolio or marketing materials without seeking additional approval.

8.3. Representations and Warranties: You represent and warrant that you have the necessary rights to grant Rings.com the ownership and rights described in this section, and that your submission does not infringe on any third-party intellectual property rights.

8.4. Compensation: Unless explicitly agreed upon in writing, you will not receive any compensation or royalties for Rings.com's use or ownership of designs based on your submissions.

9. User Conduct

You agree not to use our website for any unlawful purpose or in any way that interrupts, damages, or impairs the site's functionality. Prohibited activities include, but are not limited to:

Harassing, threatening, or abusing other users
Impersonating any person or entity
Submitting false or misleading information
Attempting to gain unauthorized access to our systems

10. Disclaimer of Warranties

Rings.com provides its website and services "as is" and "as available" without any warranty or condition, express, implied, or statutory.

11. Limitation of Liability

In no event shall Rings.com be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rings.com from any claim, demand, damages, or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of our website or services, or any violation of these Terms.

13. Governing Law and Jurisdiction

13.1. For Canadian Customers: These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within British Columbia for the purpose of litigating all such claims or disputes.

13.2. For International Customers (including US customers):

a) These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

b) Any dispute arising out of or related to these Terms or any purchase from Rings.com shall be resolved through binding arbitration in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre.

c) Notwithstanding the foregoing, Rings.com reserves the right to bring a claim in your jurisdiction of residence where necessary to protect its intellectual property rights or to seek injunctive relief.

13.3. United Nations Convention: The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms.

13.4. Class Action Waiver: To the extent permitted by applicable law, you agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Rings.com.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Rings.com Jewelry International Inc.

470 Granville Street, Suite 920

Vancouver, BC V6B 1W7

Canada

Email:legal@rings.com

Phone: +1 (604) 248-5000

By using Rings.com, you acknowledge that you have read these Terms and Conditions, understood them, and agree to be bound by them.

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